Kitchen consultation is a matter of trust – as it is whenever a customer invests a lot of money. Since everyone has a different idea of what their dream kitchen looks like, it is the kitchen consultant's task to identify individual wishes and requirements and implement them in a strategic plan.
As a customer, you expect nothing less than fairness at this point – then you will also be prepared to adequately reward the planner's efforts. However, time and again, we read testimonials from disappointed customers who have fallen victim to disreputable providers. Westfalia Möbel-Peeck GmbH, furniture store in Mannheim and kitchen store in Worms, will always provide you with competent specialist staff. You can find out how to recognize such staff in the following overview.
The chemistry is right
Even if it's just a gut feeling at first, you should definitely attach importance to the first impression. Communication at eye level is the key. If it becomes clear within the first few seconds and minutes of meeting that the chemistry is right, that's usually a good sign.
Touching is allowed
A modern kitchen studio makes its products tangible. This means: You are allowed to stroll through the sales areas as you please and get a precise idea of your options using the display kitchens. But not only that: In addition to the visual presentation, haptics are also an important sales criterion. Only when you know how wood feels compared to acrylic or plastic can you make a decision about the material of your kitchen fronts. The extensive testing of various pull-outs, handles, cooktops, etc. should also be part of the sales talk.
Clear visualization through modern planning software
Imagination is good, but often not enough to be truly certain. A good kitchen studio works with state-of-the-art planning software (often 3D) to make your dream kitchen tangible. Your desired equipment, your favorite materials, your color concept – everything together results in a true-to-original overall picture that is adapted to your spatial conditions.
Time brings counsel
A reputable kitchen consultant is characterized by the fact that they take their time to discuss your ideas and wishes. You should not feel that you are being brushed off quickly with the first best solution. Instead, a good consultant is characterized by empathizing with you and ideally presenting several sensible design approaches.
Pay attention: Can the consultant listen carefully? Your needs must always be paramount. If questions and comments are made about your height, the number of people in the household, your dominant hand, and special preferences, etc., you are on the right track.
Last but not least, you should never feel pressured to close the deal – especially not with statements like "This price is only valid until closing time today." A good consultant will convince you with genuine arguments even without such tactics.
Binding offer
Even if your trusted kitchen planner offers you the greatest possible transparency, it is common practice in the industry to calculate the best possible discounts through a so-called "mixed calculation." Unfortunately, this makes it impossible to list individual prices.
However, this does not mean that important points of a kitchen plan should remain unmentioned in the offer. From the carcass to the shelves and handles to the worktop, all elements must be comprehensible. A prospective delivery date should also be specified, along with an estimate of the travel and assembly costs.
Caution: Be careful with calculations per running meter! Especially at trade fairs and other events, kitchens are often sold "off the shelf" under time pressure, without mentioning that certain special requests come with corresponding surcharges.
In principle, it is quite possible to snag a real bargain here, but before signing, you should definitely have it explained exactly how later change requests and your right of withdrawal stand.
Make an appointment with one of our sales representatives now.
